Is it important to have the bank's app?

We discuss the authentication factors we could ask you for in the question "What exactly is Strong Customer Authentication (SCA) and what does it mean for me?". One of them is the app linked to your smartphone.


You can download our app from your handset's official stores. To link the app to your smartphone, you just have to enter the data you will be asked for at that time.


If you have already downloaded our app, you should ensure it is the latest version and that you have linked it to your smartphone. To do so, you need to check your phone on a regular basis and install the latest updates it will offer you.


If you change your handset, don't forget that you will have to link the app to the new smartphone.


So, if you have downloaded the latest version of our app, you will be able to make online payments in a simple, quick and easy way.


Back to FAQs about PSD2 for individuals.

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