Personal data processing
The data controller is Unicaja Banco, S.A. with registered office in: Avenida de Andalucía, 10-12, Malaga.
Contact details: Data Protection Office of the Unicaja Banco Group: Avenida de Andalucía 10 y 12, Málaga (Postcode: 29007).
What will we use your data for?
Reception and analysis of the survey, based on legitimate interest, completed by the user or customer in each case, in order to improve the products and services and your satisfaction with them.
Also, with your consent, to participate in the prize draw indicated in the survey.
What are your rights and how can you exercise them?
You may access, rectify, delete and object to certain processing, as well as exercise your right to the restriction of processing, to portability and to not being subject to an individual decision based solely on an automated process.
These rights may be exercised via written communication to the indicated address or by sending an e-mail to the address: firstname.lastname@example.org.
How long does Unicaja Banco retain your data?
Unicaja Banco will retain your information during the time necessary for the indicated purpose. Unicaja Banco must also preserve certain information to exercise, defend or make claims, or at the request of certain public authorities.
The data controller is Unicaja Banco S.A. (hereinafter, “Unicaja Banco”) with registered address at Avenida de Andalucía, números 10-12, Malaga. If you have any queries regarding the protection of your data, you can address them to the Data Protection Office of the Unicaja Banco Group, Avenida de Andalucía 10 y 12, 29007, Malaga.
Unicaja Banco informs you that the data collected in this survey (first name, surname(s), e-mail address, telephone number, opinions expressed based on the survey) will be processed by this bank in order to improve the quality of services and undertake any actions it deems appropriate to continuously improve these services. Therefore, this processing is based on the legitimate interest of Unicaja Banco to improve the products and services it offers customers and to learn about the level of satisfaction with them.
The customer also has the option to participate in a prize draw once they have completed the survey. Unicaja Banco will request the customer's consent to participate in the prize draw, in such a way that the customer will have the option to answer the survey and not participate in the prize draw, or participate in the prize draw after answering, having to accept the processing of their data for the purpose of managing this participation.
The personal data obtained from this survey will be processed for as long as the contractual relationship is maintained. In this regard, Unicaja Banco will retain the personal data once the contractual relationship has ended, duly blocked, during the statute of limitation period for actions that could derive from the relationship held with the data subject.
Unicaja Banco may communicate your data, if this is required, to the competent public authorities, such as Courts and Tribunals, Security Forces or competent banking authorities (Bank of Spain, European Central Bank, etc.).
The Customer may exercise, if they wish, their rights of access, rectification and deletion of data, as well as request that the processing of their personal data is restricted, object to it, request the portability of their data and ask to not be subject to automated individual decisions, through the following means:
Via written communication to our Customer Service Office or by e-mail sent to the address atención.email@example.com