Not only do we think about our families, we form part of them because this situation can be overcome by all of us coming together. Now more than ever, we have set up this section called #WithOurFamilies which allows you to access all the measures, aid and recommendations we've drawn up and devised for you.

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Desde el comienzo de la crisis del coronavirus, Unicaja Banco ha ofrecido, entre otras medidas, acciones adoptadas por el Gobierno para los colectivos que se encontraban en situación de vulnerabilidad, como la moratoria del pago de las cuotas hipotecarias y de préstamos y créditos no hipotecarios, así como la moratoria de la renta de alquiler en caso de vivienda habitual. Asimismo, la Entidad también ha ofrecido la moratoria sectorial de hipotecas y préstamos dentro del acuerdo sectorial aprobado por CECA. 


Las solicitudes de estas moratorias de préstamos expiraron el 29 de septiembre de 2020.


Si ya solicitaste la moratoria hipotecaria o la moratoria de préstamos y créditos no hipotecarios dentro del plazo establecido y aún tienes documentación pendiente de entregar, haz click en el siguiente enlace para enviarnos esos documentos.




El presente formulario tiene como finalidad aportar los documentos necesarios para acreditar la concurrencia de los requisitos de situación de vulnerabilidad económica a consecuencia de la emergencia sanitaria ocasionada por el COVID-19, conforme al Real Decreto-ley 8/2020, de 17 de marzo, de medidas urgentes extraordinarias para hacer frente al impacto económico y social del COVID-19, y al Real Decreto-ley 11/2020, de 31 de marzo, por el que se adoptan medidas urgentes complementarias en el ámbito social y económico para hacer frente al COVID-19.


La concesión de la moratoria  implicaba tu compromiso de aportar la documentación necesaria para acreditar la concurrencia de los requisitos de vulnerabilidad económica a consecuencia de la emergencia sanitaria por el COVID-19 tan pronto como fuera posible, y, en todo caso, antes de que haya transcurrido un (1) mes desde la finalización del estado de alarma y sus prórrogas.




As a policyholder of a life or accident insurance policy, we inform you that we wish to give you the option of splitting your insurance premium without any surcharges. You have to provide your name and contact telephone number and send us an e-mail to or


Extraordinary measure in effect until december 31, 2020




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Take advantage of the functionalities and services you can use on your Digital Banking service (website and App), which is accessible 24 hours a day throughout the year.

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If you are unable to clear up your doubts or perform an operation through our Digital Banking service, ATMs or over the telephone, you can request a prior appointment at the branch which remains open nearest to you, thereby ensuring the recommended social distancing is kept.

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