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Not only do we think about our families, we form part of them because this situation can be overcome by all of us coming together. Now more than ever, we have set up this section called #WithOurFamilies which allows you to access all the measures, aid and recommendations we've drawn up and devised for you.
We help you out and inform you about all the steps and documents needed to obtain a mortgage deferral if you find yourself in any of the situations of economic vulnerability as a result of the health emergency. All these steps and documents are envisaged in Royal Decree-Law 8/20 of 17 March. Here you can consult a fact sheet which sets out in detail the requirements to request a deferral and submit your request.
Find out about all the steps and documents envisaged in Royal Decree-Law 11/20 of 31 March you'll need to obtain a personal loan and/or card credit deferral if you find yourself in any of the situations of economic vulnerability as a result of the health emergency. Consult what requirements you must meet to request it and access the specific form to do so in this informative fact sheet.
If you do not meet the requirements for a mortgage or non-mortgage debt deferral as provided by Royal Decree-Laws 8/20 and 11/20 or if you think they will not offer you enough coverage and you need additional payment flexibility, find out about the Sectoral Deferral we place at your disposal. Check out the terms and conditions to obtain this kind of deferral here.
Find out about the terms and conditions to be able to request a rent deferral or reduction through us. Remember that your landlord must be Unicaja Banco, S.A. or Gestión de Inmuebles Adquiridos, S.L. to do so.
If you are a worker, a businessman or a self-employed worker, a unitholder of a pension plan or guaranteed-benefit plan and have had your income severely affected as a result of the health crisis, we inform you about the time limits to redeem your plan, the maximum amount and the circumstances established to redeem it.
As a policyholder of a life or accident insurance policy, we inform you that we wish to give you the option of splitting your insurance premium without any surcharges. You have to provide your name and contact telephone number and send us an e-mail to firstname.lastname@example.org or email@example.com.
We are bringing forward unemployment benefit payments to 4 May for any customers who have this kind of benefit paid directly into their accounts.Further information
#StayAtHome and take advantage of the functionalities and services you can use on your Digital Banking service (website and App), which is accessible 24 hours a day throughout the year.Further information
We set out a series of useful tips to keep your computer, tablet or mobile phone protected, as well as some guidelines you should follow to prevent security attacks.Further information
For Unicaja Banco S.A., the holder of the web page, it is important to adapt to your tastes and preferences, for which we use own and third-party cookies, that gather connection data that may be linked to your registration user name, the purpose of which is to measure traffic and user interaction with the web page, to help to improve operation of the web content, as well as the services and products offered, preparing behaviour profiles, while always protecting your privacy. You may transparently choose the configuration that suits you best, without that causing any change in your usual operations.