pago-adelantado -mod-alto pago-adelantado -mod-alto

Unicaja Banco brings forward the payment of unemployment benefits


02 Apr 2020

3 Min reading

Unicaja Banco brings forward to Friday 3 April the payment of unemployment benefits to those customers who have arranged to receive the payment directly into their account. This way, the bank wants to contribute to mitigate the consequences of the crisis caused by the coronavirus on the most vulnerable.


The payment of unemployment benefits was scheduled for 9 April. The advance in the payment intends to reduce the effect of the situation caused by the coronavirus on household economies.


Unicaja Banco joins this measure, adopted by the associations AEB, CECA and UNACC, which group all the financial sector, in collaboration with the Public State Employment Service (Servicio Público de Empleo Estatal, SEPE).


This initiative joins a set of measures already launched, such as the liquidity and funding facility with State guarantees to enable companies and freelancers to overcome the difficulties arising from the current situation or the moratorium for mortgages and other loans for people in vulnerable situations.


With regard to companies and freelancers, Unicaja Banco also offers other measures aimed at the flexibilization of the financial conditions, adapted to each particular case. In relation to shops, it offers, among other actions, temporary waiver of fees in POS and facilities for telematic processing.


The bank also brought forward the payment of the Social Security pensions to 24 March, at no cost for customers, making them available at the branches and ATMs, with the purpose of helping to protect the health of the elderly, as they are a risk group in this pandemic situation.


ATMs and cards

Other specific measures that Unicaja Banco is applying to offer more flexibility to its customers include the fact that clients will not have to pay any fee for withdrawing money on debit at any ATM throughout Spain during the state of alarm.


This decision was adopted by the credit entities member of CECA and gives customers who need to withdraw cash to go to the closest ATM to their home, regardless of the bank they belong to, thus reducing travels.

Additionally, the contactless payment limit in cards and devices has been temporarily increased from 20 to 50 euros, so as to reduce the number of transactions where the PIN number has to be introduced in the terminals.


Since the Government declared the state of alarm to fight the spread of coronavirus, Unicaja Banco is operating normally and its operational and customer service channels are active, with special reinforcement of the prevention measures, in compliance with the provisions made by the healthcare and official authorities.


Digital Banking


The bank is promoting and recommending the use of electronic resources and channels such as ATMs, digital banking (web and app) or card payments, as well as customer service over the phone and through its social media profiles.


With a view to ensuring customer service and to protect their health and that of employees, Unicaja Banco has activated a prevention and action plan, as well as a permanent follow-up committee, in compliance with the recommendations made by the authorities.


Unicaja Banco brings forward again the payment of pensions and unemployment benefits

Unicaja Banco brings forward again the payment of pensions and unemployment benefits. The aim of the bank is to contribute to reduce the effects of the coronavirus crisis on those in a situation of vulnerability Read full text

Unicaja Banco supports families, businesses and freelancers in the coronavirus crisis (update)

Unicaja Banco has been promoting a set of measures since the beginning of the coronavirus crisis to support families, businesses and the self-employed to mitigate the effects of the crisis and to contribute to the economic reactivation Read full text

For Unicaja Banco S.A., the holder of the web page, it is important to adapt to your tastes and preferences, for which we use own and third-party cookies, that gather connection data that may be linked to your registration user name, the purpose of which is to measure traffic and user interaction with the web page, to help to improve operation of the web content, as well as the services and products offered, preparing behaviour profiles, while always protecting your privacy. You may transparently choose the configuration that suits you best, without that causing any change in your usual operations.