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PSD2 Regulations, Businesses

It is good business for your customers to feel safe

We'll call you

Now more than ever, security is fundamental

Due to this, on 14th September, the new European payment regulations came into force, the objects of which are to facilitate and improve security in use of payment systems, both presence-based as well as online, as well as to promote innovation.

Action plan for e-commerce card payments

Payment services providers and the retail trade are working on an action plan to fully implement reinforced authentication factors by 31 December 2020.

Enhanced online security with 3DS

3DS (Three-Domain Secure) is an authentication protocol for card payments made at e-commerce sites that reduces fraud and provides enhanced security. Find out more about 3DS.

Better authenticated customers with SCA

SCA (Strong Customer Authentication) is a reinforced customer identity verification procedure for payment transactions. Find out more about SCA. You can also consult this practical computer graphic.

THIS EUROPEAN PAYMENT SERVICES DIRECTIVE IMPLEMENTS AUTHENTICATION BASED ON A COMBINATION OF TWO OF THE FOLLOWING THREE FACTORS

Something they know

Such as their PIN or a password

Something they have

Such as their mobile telephone or card

And something they are

Such as their fingerprint or facial features

Ensuring your customers feel secure when making online payments is good business

Normativa PSD2 - Ley de Servicios de Pago - Unicaja Banco

REINFORCING YOUR PEACE OF MIND

The digital economy grows, and the way people shop does to: mobile telephones, computers, tablets and even voice assistants, are used to shop every day.

Due to the growing volume of such purchases, it is necessary to increase the security elements requested to verify that the card holder is really who they say they are. Payment Services Directive 2 (PSD2) has the objective, among other matters, of improving presence-based transaction security and online payments through Strong Customer Authentication.

Frequent questions

Notice board: PSD2 Regulations

Normativa PSD2 para Comercios TPV - Ley de Servicios de Pago - Unicaja Banco

WHAT DO YOU HAVE TO DO AS A MERCHANT?

If you have a Unicaja POS terminal at your physical store, we have already provided the necessary equipment and updates so you can accept payments by reading the chip and a PIN being entered. So don't worry, you won't have anything else to do.

For any doubts you may have or further information you may need, you can write to us using our form:

Physical POS terminal form

WHAT DO YOU HAVE TO DO WITH YOUR ONLINE STORE'S VIRTUAL POS TERMINAL?

If you have a Unicaja virtual POS terminal, we will have already got in touch with you to adapt it and you can see it processes the transactions as "secure e-commerce transactions". As from now on, we advise you to:

Stay calm because you are ready. Your virtual POS terminal's current configuration will allow you to launch Strong Customer Authentication (SCA) when you have to according to the provisions set forth in the PSD2 Directive without having to make any adaptations at all.

Take advantage of the new protocols. This greater level of security is based on an improvement of the information exchanged between the merchant and the card issuer, thereby making the user identification process easier and avoiding any possible cases of fraud. You can enter new fields on the platform to take advantage of the new opportunities offered by the new security protocols. Since these changes are usually made by your computer specialist, it is important to inform them sufficiently in advance.

Inform your customers of the changes when it comes to making payments. You should inform them that more security factors will be included when they make a payment. That is why the institution which issued their card will validate that the person wishing to make the payment is actually the cardholder and that your store is ready, so they can make their purchase with the total security required by the Payment Services Directive (PSD2).

For any doubts you may have or further information you may need, you can write to us using our form: