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Your satisfaction, our peace of mind
Here, you will find all the information you need to clear up your doubts and get in touch with us.
We provide personalised support service Monday to Saturday, from 8:00 am to 10:00 pm, except for national holidays.
We will attend you from 08:00 am to 10:00 pm, except national holidays.
There are two ways to effectively block your cards: through your Digital Banking service or by calling us. 365 days a year, 24 hours a day.
Does anyone know my login details?
Change your login password as soon as possible. Once the change has been made, your former password will no longer be operational and may not be used to gain access to your Digital Banking service.
Frequently Asked Questions
View the main questions our clients ask us and their answers.
I have an idea
We always count on you. We look forward to receiving your recommendations and suggestions.
Resolve any personal or corporate query about our Digital Banking, Monday through Saturday from 8:00 am to 10:00 pm, except national holidays.
We are available Monday to Friday from 8:00 am to 3:00 pm, except national holidays.
We are available from Monday to Friday from 8:00 am to 10:00 pm, all year round.
We are available to help you with any queries you may have from 8 a.m. to 10 p.m., except national holidays.
Handling of cybercrime complaints
A form is available to you so that you can easily provide us with the documentation related to your complaint.
Our branch network
You can also visit any of our branches. We will be delighted to see you.