We provide personalised support service Monday to Saturday, from 8:00 am to 10:00 pm, except for national holidays.



My card has been stolen or lost

900 101 678* / 952 076 264. 365 days a year, 24 hours a day.


Someone knows my login details


I need to block my code card

Other ways of contact

Atención especializada a Mayores

Te atendemos de Lunes a Sábados de 08:00 a 22:00, excepto festivos nacionales.

Cards and Retailers Support Center

24 hours a day, 365 days a year

Digital Banking Operational Support

Resolve any query about our online banking service, Monday through Saturday from 8:00 am to 10:00 pm, except national holidays.

Uniticket ticket sales

We are available from Monday to Friday from 8:00 am to 10:00 pm, all year round.

Retail Credit. Point of Sale Financing

We are available Monday to Saturday from 8:00 am to 10:00 pm, except national holidays.

Unicaja Banco Shareholder Service and Unicaja Banco Bondholder Service

We are available Monday to Friday from 8:00 am to 3:00 pm, except national holidays.

Frequently Asked Questions

View the main questions our clients ask us and their answers

Customer Service Department

We are here to handle any complaint or claim related to any of our services.

Queries and suggestions

Please use this form to send us your recommendations and suggestions.

Can we help you?

Leave your number and we will get in touch with you.

Other means of contacting us.

ATMs and Branches
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