Telephone support

We provide personalised support service Monday to Saturday, from 8:00 am to 10:00 pm, except for national holidays.

Specialised attention for senior citizens

We will attend you from 08:00 am to 10:00 pm, except national holidays.

Lost or stolen cards

There are two ways to effectively block your cards: through your Digital Banking service or by calling us. 365 days a year, 24 hours a day.

Does anyone know my login details?

Change your login password as soon as possible. Once the change has been made, your former password will no longer be operational and may not be used to gain access to your Digital Banking service.

I need to block my code card

Frequently Asked Questions

View the main questions our clients ask us and their answers.

I have an idea

We always count on you. We look forward to receiving your recommendations and suggestions.

Other ways of contact

Cards and Retailers Support Center

24 hours a day, 365 days a year

Digital Banking Support

Resolve any personal or corporate query about our Digital Banking, Monday through Saturday from 8:00 am to 10:00 pm, except national holidays.

Unicaja shareholders and bondholders

We are available Monday to Friday from 8:00 am to 3:00 pm, except national holidays.

Uniticket ticket sales

We are available from Monday to Friday from 8:00 am to 10:00 pm, all year round.

Retail Credit

We are available to help you with any queries you may have from 8 a.m. to 10 p.m., except national holidays.

Handling of cybercrime complaints

A form is available to you so that you can easily provide us with the documentation related to your complaint.

Our branch network

You can also visit any of our branches. We will be delighted to see you.