Telephone support

We provide personalised support service Monday to Saturday, from 8:00 am to 10:00 pm, except for national holidays.

Specialised attention for senior citizens

If you're over 65, you have a priority phone number available Monday through Saturday, 8:00 a.m. to 10:00 p.m., excluding national holidays.

Lost or Stolen Cards Support Centre

For any card enquiries or management, as well as if you need to block any of your cards, you can do so on your Digital Banking service or by calling us. 24 hours a day, 365 days a year.

Specialised Fraud Service

24-hours a day, 365 days a year

Company and Store Service

If you have any doubts about the Company Digital Banking service, you can get in touch with us from 8 a.m. to 10 p.m., except national holidays.

The service is available 24 hours a day, 365 days a year for store-related queries or management.

Does anyone know my login details?

Change your login password as soon as possible. Once the change has been made, your former password will no longer be operational and may not be used to gain access to your Digital Banking service.

I need to block my code card

Frequently Asked Questions

View the main questions our clients ask us and their answers.

Other ways of contact

Unicaja shareholders and bondholders

We are available Monday to Friday from 8:00 am to 3:00 pm, except national holidays.

Uniticket ticket sales

We are available from Monday to Friday from 8:00 am to 10:00 pm, all year round.

Retail Credit

We are available to help you with any queries you may have from 8 a.m. to 10 p.m., except national holidays.

Handling of cybercrime complaints

A form is available to you so that you can easily provide us with the documentation related to your complaint.

Our branch network

You can also visit any of our branches. We will be delighted to see you.