Recommendations about your passwords

  • Don't use passwords that can be associated with your personal life. Avoid using passwords related to your personal information, as well as any other codes that can be easily predicted by others (anniversaries or birth dates, phone numbers, series of consecutive numbers, repetitions of the same digit, etc.). Try to use both numbers and letters in your passwords.
  • Change your passwords regularly and whenever you think someone else knows them. Try to avoid changing your passwords on Friday afternoons, as you'll have a hard time remembering them on Monday.
  • Never use personal information. When you sign up for a service and its password recovery system offers you several questions whose answers will verify your identity, provide false answers and write them down in case the service asks for them again.
  • Do not use the same password for everything. It is better to use different passwords for each of your e-mail addresses, devices, or bank accounts. Keep in mind that if someone illegally obtains one of your passwords, they could easily use it on everything you own, compromising your security.
  • Never reveal your passwords, especially by e-mail or telephone. Unicaja never sends e-mails or makes phone calls asking its customers for their login details or passwords, card numbers or pin numbers, or generally any information of this kind that could lead to fraud by third parties.

E-mails are often sent from fake addresses with the sole aim of obtaining confidential information from customers. This technique is known as "PHISHING". On the pretext of improving your accounts' security, these messages lure you into clicking a link included in the text which leads to a false website imitating financial institutions' real web pages, where Electronic Banking service credentials are requested. Most of these fake e-mails are easy to detect due to the language in which they are written: Unicaja never sends messages in English or which contain spelling mistakes.

 

If you receive such a message, do not provide any information and  contact Unicaja immediately using the phone number +34 952 60 67 67.

 

It is recommended that you disable the "save" or "remember" passwords option in your browser.