General Data Protection Regulation. 

 

Personal data processing information.

• Basic information about the processing of customers, parties and guarantors' personal data.
• Additional information about the processing of customers, parties and guarantors' personal data.
• Information on the processing of testamentary heirs and beneficiaries' personal data.
• Information on the processing of non-customers' personal data.
• Information on data processing for video surveillance purposes.
• Information on data processing related to access to central buildings, offices and similar.
• Prior information on the processing of personal data of financial agents.

General Data Protection Regulation. Rights of interested parties.

 

What rights are granted to interested parties?

 

Unicaja will facilitate the interested party's exercising of their rights under Articles 15 to 22 of the aforementioned Regulation.

 

The rights that concern interested parties are the following:

• Access right: Every customer has the right to be aware of and to be informed of data relating to them.
• Portability rights: The customer has the right to receive their personal data from the data controller and to transmit it to another party.
• Processing limitation rights: It is the customer's right to request the limitation of the use of data that concerns them.
• The right to not be subject to automated decisions: The customer has the right, upon request, not to be the subject of a decision affecting them based on the automated processing of data.
• The right to object: Customers who have provided Unicaja with personal data for the fulfillment of a specific purpose, have the right to object to the processing of such personal data.
• Right of rectification. It is the customer's right to request the rectification of inaccurate or incomplete personal information that affects them.
• Right of deletion. This is the so-called "right to be forgotten". The customer can request the deletion of data that concerns them as long as it complies with a number of conditions included in the regulation.

How can you exercise your Rights?

 

If you wish to exercise any of these rights you must take the following steps:

• Download the application form for the right you wish to exercise from the relevant link located in the said right's description, duly fill it out and sign it. If you are not a customer, you must also attach a copy of your ID document.
• Once it has been filled out, you can send the documents by ordinary post or e-mail to the Unicaja Customer Service Department.

Unicaja Banco, S.A.

Customer Service Department 

Avda. de Andalucía 10-12 

29007 Malaga.

 

E-mail address: atencion.al.cliente@unicaja.es

 

You can also hand the documentation in at any Unicaja branch. Within a maximum period of one month (extendable to two more months in complex cases) you will receive a response to your request through the same channel for which you have exercised your right.