Frequent Questions

How can I change the Telephone Banking login password?

Go to the "My Area" section from the upper left-hand side of the screen on the circular icon of your web page avatar.

 

In this section, you can query your personal data, manage your security and set up your Digital Banking settings and contacts.

 

In the "Security" block:

  • Click the "Change Telephone Banking login password" option to change your password.
  • Enter your current password and then the new password you want, following the security recommendations given for passwords.
  • Lastly, select "OK".

Can we help you?

 900 15 15 16

You can also contact the Bank by calling at 952 60 67 67 or through the contact form.

The telephone service hours are Monday to Saturday from 8:00 a.m. to 10:00 p.m. (except national holidays).

You can also contact us by:

ATMs and offices
Help and contact

Customer Support

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