Customer Service Department

Useful information on customer protection

We provide you with useful information on customer protection with any recommendation or complaint.

Customer Protection Guidelines

Customer Protection Guidelines of Unicaja Banco, S.A. and companies from its group adhering to these.

Information of interest to customers

We offer you notes on legal regulations that may be of interest.

Banking Customer Portal

Learn more about banking products and services.


952 076 263

You can make enquiries and carry out transactions on your accounts on that number or by calling 901 246 246. We will be available from Monday to Saturday, from 8:00 am to 10:00 pm, excluding national holidays.

Urgent help

We will assist you 24 hours a day, 365 days a year if your card has been lost or stolen. The 900 number is free to use.

Contact your branch

Contact your branch by email.

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