Customer Collection Service
The smart way to manage collections
Collection management through Digital Banking
Save on travel and paperwork processing costs.
Useful information
Consult the status of the invoices confirmed by your customers at all times.
Cost simulation
Calculate the cost of advance payment using a simple simulation.
Advance of payment
You can collect your invoices in advance before their due date.
Online processing and follow-up
Managing the collection of your invoices is much easier through Digital Banking. You can consult the status of the invoices confirmed by your customers at all times.
Immediate financing*
If you receive payment orders where you are the payee, you can collect these invoices in advance, prior to their due date.
To use the Customer Collection Service, you can go to any of Unicaja's branches, where we will be delighted to help you.
If you prefer, you can also apply for the Customer Collection Service by filling out an order form and indicating the branch where you'd like to process it. We will contact you shortly.
Remember that if you have any questions or queries, you can call our customer service team on: +34 952 07 62 24.
(*) Concession subject to the bank's discretion.
Can we help you?
You can also contact the Bank by calling at 952 60 67 67 or through the contact form.
The telephone service hours are Monday to Saturday from 8:00 a.m. to 10:00 p.m. (except national holidays).