APPLE PAY

THE MOST EFFECTIVE PAYMENT WITHOUT CASH

Easy, quick and secure

Pay with Apple Pay, it's very easy and works with the Apple devices. Thanks to contactless technology, you can make totally secure contactless payments at stores, on apps and on websites. It's quick because you can pay in a matter of seconds, apart from being secure.

Withdraw cash from ATMs using your mobile phone

You can make cash withdrawals from contactless ATMs using your mobile phone as if it were your card. You just have to swipe it like you do with your card.

Make the most of all the advantages of your Unicaja Bank using Apple Pay, the easiest, quickest and safest way to pay using any Apple device

Add your card to Apple Pay

 

Add card on iPhone

  1. Open the Wallet app.
  2. 2. Touch the + sign located in the upper right corner.
  3. 3. Follow the instructions displayed on screen.

 

 

Add card on Apple Watch

  1. Open the Apple Watch app on the iPhone.
  2. Touch Wallet and Apple Pay, and choose Add Card.
  3. Follow the instructions displayed on screen.

 

 

Add card on iPad

  1. Enter Adjustments.
  2. Touch Wallet and Apple Pay and choose Add Card.
  3. Follow the instructions displayed on screen.

 

You will then have to accept the Terms and Conditions. When we send you the verification message, press Next. Now you can use Apple Pay.

Pay with Apple Pay

 

How to pay with Face ID

 

Press the side button twice, look at the screen and place the iPhone near the reader.

 

You can see how it works in thefollowing video tutorial.

 

 

How to pay with Touch ID

 

You just have to place the iPhone on the reader with your finger on the Touch ID sensor.

 

You can see how it works in the following video tutorial.

 

 

How to pay with Apple Watch

 

Press the side button twice and place the Watch screen near the reader.

 

 

How to pay in apps and on the Internet

 

You can also use Apple Pay to shop with absolute safety in all kinds of apps: press the Apple Pay button or pick Apple Pay as the means of payment and confirm. Once the payment has been made correctly, the OK button and a tick mark will appear.

 

When you shop online in Safari, you can pay with Touch ID using the iPhone or iPad, or clicking on Mac. If you have a MacBook Pro or MacBook Air with built-in Touch ID, you just have to touch to complete the payment quickly and safely.

Frequently asked questions about Apple Pay

For what Apple devices is Apple Pay available?

Apple Pay is compatible with a multitude of devices. These are some of the devices that are compatible with Apple Pay: iPhone, iPad, Apple Watch and Mac. Find out more at support.apple.com/es-es/km207105.

What cards can I register in Apple Wallet?

Unicaja Banco Mastercard debit cards, Mastercard credit cards, Mastercard prepaid cards, Visa debit cards (excluding Electron cards), Visa credit cards and Visa prepaid business cards of which you are the cardholder.

If I have various cards, which do I use in Apple Pay?

The application establishes a card as predetermined to make payments, you may change it through the actual Apple Wallet application or in Adjustments/Wallet and Apple Pay.

How can I change my favourite card in Apple Pay?

Within the Apple Wallet, you can select the card you want and drag it up to place it first, thus marking it as the default card for purchases.

 

Another option to change your default card is located in Adjustments/Wallet and Apple Pay, in the “Default Card” section, where you may select the card you want to pay with on your device.

How many cards can I register on a device in Apple Pay?

You can register up to a maximum of twelve cards on most devices and up to eight cards on some older models.

Can I return a purchase made with Apple Pay on the mobile telephone?

Yes. All you have to do is follow the instructions provided by the store where you shopped.

What is my card token in Apple Pay?

The token is the safe identifier of your real card and consists of 16 digits. You may find the last 4 positions of the token within the Apple Wallet. Select the card, go to information and it is displayed as “Device account no.”.

 

This may be necessary in two situations:

  • When you perform a return, as the last 4 positions of the token will be displayed on the ticket.
  • Contact Center: if you want to carry out any formality related to your card on Apple Wallet, the Contact Center may ask you for the last numbers of the token.

Where can I query all the payment movements made with my mobile phone on Apple Pay?

The bottom of your card will always display the last movement you have made with it. To see the rest of the movements, you have to access the button at the top right and enter "transactions”. There you will have the list of the last 10 purchases made on that device.

 

It is important to know that if you eliminate the card from Apple Wallet, the record of operations will no longer be displayed.

 

You can also consult all the operations you have performed on the Unicaja Banco App.

What would I have to do if I have to cancel or renew my card in Apple Pay?

If you have to cancel or renew your card, the new card data will automatically be updated in the Apple Wallet.

 

If the conditions of your card change, add the new card to your wallet.

Will the payment card be blocked in Apple Pay if I deactivate the physical card in Digital Banking?

Yes, for security, when you turn off your physical card, your Wallet card is automatically suspended in Apple Pay.

Can we help you?

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Call us on 900 151 948

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